National flag carrier Garuda Indonesia will cease all non-stop flights serving its Jakarta-London route on October 28 2018, the airline has announced on its Twitter account (@Garuda_UK).
Garuda also said it was coordinating with its partners to assist passengers who were affected by the service’s termination, including rerouting them on flights through Amsterdam and other alternative routes. Garuda’s ticketing office in London states that the carrier is restructuring its winter schedule to 2019.
The London-Heatrow-Amsterdam-Jakarta [route] will continue to operate six times a week. All told, it means UK travellers gain a doubling of services with the only downside being the lengthier flight time via Amsterdam. Before Garuda launched non-stop flights from London Heathrow it used to operate via Amsterdam although arriving into Gatwick.
It also advised passengers seeking to reschedule or to cancel their flights to contact the agency or outlet where they originally purchased the tickets. The Jakarta-London-Jakarta non-stop service opened in October 2017.
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